STUDIOMIX (“the Club” and “the Company”) strives to deliver outstanding services and experiences both in our Club facility and on our website (“Website”). We are committed to maintaining the highest standards for protecting your privacy. The purpose of this policy is to provide you with an overview of how we use and collect personally identifiable information we obtain about you when you visit our Website.
Information We Collect
We collect personal information for a number of reasons, including:
- Registering for, updating and/or managing your member account.
- Requesting membership and other information about our Club.
- Sending us an email regarding any questions or comments you may have.
- Purchasing a product or service from our Club.
- Scheduling personal training sessions or classes.
- Registering to receive news updates regarding the Club, its policies, class schedules, or information about our products and services.
- Registering for Club events or programs.
The personal information that we collect through our Website includes name, email address, physical or mailing address, phone number, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. If you make an online purchase of any of our services or products, we will also collect your billing information, such as your credit card number and billing address.
How We Use Your Personal Information
We will use your personal information only in the way we specified when it was collected. As examples, we may use your information in the following ways:
- To open and manage your member account.
- To enable us to process, validate and verify your registration as a member, when making purchases or to carry out a transaction you have requested.
- To provide the ability to contact you with respect to membership and/or billing information.
- To respond to your customer service inquiries.
- To send you emails with respect to our Club, our member policies, class schedules and events.
- To communicate information about membership opportunities, new products and services and special offers, including on behalf of our trusted business partners.
- To understand more about you, so we can customize the information about our services, products and offers on our Website to your preferences.
- To enhance existing features or develop new features, products and services.
- To conduct member surveys or focus groups in order to provide better services and products to our members and other customers. Your completion of any survey or participation in any focus group is voluntary.
Sharing Your Personal Information
We may share your personal information within the Company and with third-party contractors for purposes of data processing or storage. We may also share your personal information with authorized third-party agents or contractors in order to perform a requested service or transaction. For example, if we need to ship something to you, we must provide your name and address to a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction. We may need to disclose your personal information when required by law, when legally useful to defend the Company, or to comply with a current judicial proceeding, court order or legal process affecting our Website. Aside from the purposes described above, we do not share, sell, or rent your personal information to third-parties for marketing purposes unless we specifically have your permission.
If you take advantage of our services on our Website, such as managing your member account online, you may occasionally receive email notifications with respect to our Club, class schedules, information regarding our new or existing products and services and special offers. Each message will contain instructions on how you can unsubscribe from that particular mailing or from receiving future mailings from us. You may also decline to receive promotional communications by contacting member services by phone, in person at the Club, or via firstname.lastname@example.org.
Please note that you will continue to receive communications relating to your member account. We may use any of your contact information held on file (including email, mailing, phone, and fax) to communicate with you on administrative matters such as changes in our policies, online purchases, and important service alerts.
Updating Your Personal Information
We need your help in keeping your contact information up to date. You may access, correct, and update any of the information you have provided to us by visiting our Website and utilizing our “My Account” link. Additionally, you may contact Member Services by emailing email@example.com to provide them with information updates or change requests.
Security of Your Personal Information
We are committed to safeguarding your privacy on our Website. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. While we strive to protect your personal information, we cannot ensure the security of the information that you transmit.
Links to Other Websites
Our Website may contain links to other third-party sites. These sites are governed by their own privacy policies, and we are not responsible for their content or their privacy practices. Users submitting information to third party web sites should review the privacy policies posted on those sites before providing them with personally identifiable information.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information about a minor, we will delete that data from our systems. We encourage parents and guardians to visit the Federal Trade Commission’s website for tips on protecting children’s privacy online.
Policy Changes or Modifications
This policy may be revised from time to time as we improve our services. Please frequently revisit this page to stay aware of any changes.